Clinical Governance Committee
- GOOD HOME CARE is committed to delivering quality care and consumer safety. Our Clinical Governance Framework sets out the key structures, systems and processes that enable organisation wide accountability.
- We come together as a group of dedicated professionals to deliver a home quality care solution that meets your needs. Our Clinical Governance Committee consists of General Practitioners, Registered Nurses, Endorsed Enrolled Nurse, PHD of Chinese Medicine Practitioners, Nurse Educator, physiotherapist, Accountants, accredited translator etc.
- Our mission is to support our consumers’ independence, enhance their quality of life, and provide peace of mind through compassionate, professional, and affordable home care service.
- Our focus is on the elderly and disadvantaged groups including refugees and migrants with Non-English speaking background (NESB).
- Our goal is to nurture our consumers and those who love them, our employees, our communities, and every other person we encounter.
- You can always count on us when you need us the most because we understand the difficulties from personal experiences and also because we have compassion.
Our vision : Health for a BETTER WORLD
Who Would Benefit from our services?
Anyone with one or more of the following would benefit from our services:
- An acute and/or chronic health condition(s)
- A new diagnosis
- Concerns regarding medications
- Functional and/or cognitive decline
- Frequent hospitalizations and Emergercy Department visits
- Pain and symptom control issues
- Frequent falls or fear of falling
- Home safety issues
- Mobility or endurance concerns
- Terminal care
GOOD HOME CARE specializes in home care for the elderly and disabled. The cultural and linguistic capabilities and continuum of care services make GOOD HOME CARE a premiere choice; much more…
Super Team
We provide our staffs with full and comprehensive benefits. What this means to our Consumers is that we attract better staffs and they stay longer.
On the other hand, GOOD HOME CARE go through a rigorous hiring, screening, and training process before matching them to a Consumer. All staffs are required to participate in continuing education regularly. Support workers are trained in identifying and reporting changes in service needs and health conditions by our affiliate, ACE Nurse School, a government approved registered training organisation.
Overall, GOOD HOME CARE prides itself on cultivating a strong and professional team of managers, nurses, care coordinators and support workers who are highly skilled home care industry experts who exude a passion for caring for others.
What we are doing to maintain our quality of care:
Pre-screened workers
Relevant experience
Backup care
Addressing problems
Fast upgrades
Liability protection
Mandatory training
Multicultural/ Multilingual Care
Our Multicultural/ Multilingual staffs speak:
- English
- Chinese (Cantonese, Mandarin, Shanghainese, Suzhounese, Teochewese and Toishanese)
- Vietnamese
- Tibetan
- Hindi / Gujarati
- Nepali
Fast Service Available
We also have people standing by 24/7 for emergency care requests. We understand you can't schedule emergencies, and so we get you a care giver off our vast database quickly even when you weren't able to pre-schedule it as under normal circumstances.
We can set up a plan of care for the consumer and implement it without delay. And you can call to adjust your plan of care as needed going forward.
Service Reliability
Our state-of-the-art software allows our support workers to see the shifts schedule. The “clock-in and -out” function by GPS or telephone, which gives us the ability to proactively ensure that they arrive to the consumer’s home on-time, as scheduled to provide quality care as promised.
24/7/365 Availability
We are available 24 hours a day, 7 days a week, 365 days a year to assist you with any and all of your home care needs. You can count on us to be there for you when you need us most!
Free In-Home Assessment
We offer a free in-home assessment to make the home care process as easy and convenient as possible for you and the consumer. Our care team member will meet with you at your home or in the hospital to develop a Customized Care Plan designed to meet the consumer’s specific needs.
Customized Person-centred Care Plan
We go to great lengths to understand the consumer’s specific care needs, medical condition, personal preferences, advance directive and schedule in order to develop a Customized Care Plan that is tailored to best serve the consumer! This process also includes finding the right support worker based on proven dimensions of healthy, long-lasting consumer-support worker relationships.
Choice
We honor and respect the important role Consumers and the family play in the overall care. We encourage Consumers and families to be involved from the beginning. We regularly communicate with family members to keep them apprised.
Independence
To live a comfortably independent life, Consumers today often have multiple needs that go beyond just health services. Our goal is to help Consumers remain in home or continuing care residence, easing the burdens.
Value-based Price
We offer three levels of customisable care. This means Consumers get to choose the level of care and advice as needed, at a cost that suits Consumers' budget.
